PRIVACY POLICY
Effective Date: July 21, 2026
Privacy Policy
Acumen Health Institute PLLC
Acumen Health Institute PLLC ("Acumen," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or receive services through our telemedicine practice.
Please read this Privacy Policy carefully.
Information We Collect
Depending on how you interact with our website and services, we may collect the following information:
Personal Information
This may include:
Name
Date of birth
Email address
Telephone number
Mailing address
Emergency contact information
Health insurance information (if applicable)
Payment information
Medical history
Laboratory results
Current medications
Health questionnaires
Other information necessary to provide medical care
Automatically Collected Information
When visiting our website, we may automatically collect:
IP address
Browser type
Device information
Operating system
Pages visited
Time spent on our website
Referring websites
Cookies and similar technologies
How We Use Your Information
We use information to:
Schedule appointments
Provide physician consultations
Deliver telemedicine services
Develop individualized treatment plans
Review laboratory testing
Communicate regarding appointments
Process payments
Maintain medical records
Improve our website and services
Comply with applicable laws and regulations
Telemedicine Platform
Appointments and secure messaging are provided through Practice Better or other HIPAA-compliant platforms used by Acumen Health Institute PLLC.
Information submitted through these platforms is protected according to applicable privacy and security requirements.
Payment Processing
Payments are securely processed through Stripe.
Acumen Health Institute PLLC does not store complete credit card numbers on our servers.
Payment information is handled according to Stripe's security standards.
Cookies
Our website may use cookies and similar technologies to:
Improve website functionality
Remember user preferences
Analyze website traffic
Improve user experience
Most browsers allow you to disable cookies, although doing so may affect website functionality.
Google Analytics and Advertising
We may use analytics services, including Google Analytics, to better understand website traffic and improve our services.
These services may collect information about website usage using cookies and similar technologies.
How We Share Information
We do not sell your personal information.
We may disclose information:
To healthcare providers involved in your care
To laboratories and diagnostic service providers
To payment processors
To technology vendors supporting our operations
When required by law
To protect patient safety or prevent fraud
All vendors handling protected health information are required to maintain appropriate safeguards.
HIPAA
If you become a patient of Acumen Health Institute PLLC, your medical information is protected under the Health Insurance Portability and Accountability Act (HIPAA).
Our Notice of Privacy Practices describes how protected health information may be used and disclosed.
Data Security
We employ reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
No method of electronic transmission or storage can be guaranteed to be completely secure.
Children's Privacy
Our services are intended for adults 18 years of age and older.
We do not knowingly collect personal information from individuals under 18 years of age.
Nevada Residents
Residents of Nevada may have additional privacy rights under applicable Nevada law.
Requests regarding personal information may be directed to us using the contact information below.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
The revised version becomes effective when posted on this website.
Contact Us
Acumen Health Institute PLLC
Email: support@acumenhealthinstitute.com
Website: https://acumenhealthinstitute.com